This is a neat idea and I commend you for the effort this has taken and will continue to take. I have some questions for you about how you perceive people using the service:
How do you bridge the code-to-voice gap; that is, someone calling in with a question about coding and you have to describe something that requires a lot of code syntax. Do you pass that off to some sort of e-mail type discussion or screen-sharing process, anything like that?
This seems like it could be a great consulting-style opportunity, but also an awesome way to get new developers over the stumbling blocks they experience commonly when picking up new languages.
edit
My curiosity on this stems from past experience, doing phone-based coding or tech support to family or friends - it has always been a major challenge for me to verbally describe some more complex tasks, and 9 times out of 10 I find myself saying, "you know what - I'll just swing by and show you, it'll be a lot easier and faster for the both of us". (I am not a very good auditory learner/processor - I need tactile or visual assistance, and teach others better using the same methods.)
How do you bridge the code-to-voice gap; that is, someone calling in with a question about coding and you have to describe something that requires a lot of code syntax. Do you pass that off to some sort of e-mail type discussion or screen-sharing process, anything like that?
This seems like it could be a great consulting-style opportunity, but also an awesome way to get new developers over the stumbling blocks they experience commonly when picking up new languages.
edit My curiosity on this stems from past experience, doing phone-based coding or tech support to family or friends - it has always been a major challenge for me to verbally describe some more complex tasks, and 9 times out of 10 I find myself saying, "you know what - I'll just swing by and show you, it'll be a lot easier and faster for the both of us". (I am not a very good auditory learner/processor - I need tactile or visual assistance, and teach others better using the same methods.)